Custom Toy FAQ
Why are Custom Toys orders limited?
Custom toy orders are limited not only due to our production capacity but also because each toy is meticulously handcrafted with a focus on exceptional quality. This ensures every custom piece meets our high standards while maintaining the attention to detail each order deserves.
What does the progress bar mean?
The progress bar shows the current status of our production capacity. Once it reaches 0%, we are unable to accept any more custom orders for that period. Keep an eye on it to ensure you can place your order in time!
When do you open for custom toys?
Custom toy orders open on the 1st of each month at 8:00 p.m. CET. Be sure to mark your calendar, as this is when we start accepting custom toy requests for the month!
Are there any limits on how many custom toys can be ordered?
No, there are no restrictions on the order capacity for any of our custom toys. Regardless of the demand, we’re committed to accommodating as many custom orders as possible. Our production process is designed to handle high volumes without compromising on quality, ensuring that each custom toy meets our standards and is delivered on time.
Is it possible to order a custom toy when the queue is closed?
Due to our commitment to maintaining high-quality standards, we are unable to accept custom orders during this time. However, feel free to explore our inventory, where you can find ready-to-ship toys available for immediate purchase.
I have further questions, how can I contact you?
You can simply send us a message using the contact form. We will get back to you within 24 hours on working days.